Premium Services Intern Job at American Airlines Center, Dallas, TX

YW9UQXBRdU9FZ2NYdmRuK3ZINVd2aWNpeUE9PQ==
  • American Airlines Center
  • Dallas, TX

Job Description

Position Overview: The Premium Services Intern assists with the daily and occasional nightly duties as related to Premium Services. Works directly with Premium Marketing Manager to maintain client communication and CRM system. Essential Functions: include the following, other duties may be assigned: Responds to all inbound phone and email digital ticketing questions and correspondence Provides support to the Premium Marketing Manager for CRM and ticketing system Assists in updating the Account Manger site and American Airlines Center App with new information regarding upcoming events and account reminders Provides administrative support to the VP, of Premium Retention Analytics and department staff as needed Provides major phone and email support regarding additional requests including add-ons, event information, account invoicing and account payments Maintains meeting notes, events schedule and manager meetings on the Premium Services calendar Interacts with high profile clientele and/or difficult guests in a professional manner at all times Works directly with the Box Office department in support of the Premium Services team Drafts emails for Premium Services department regarding Third Party event announcements, playoffs, contract renewals and payments Works with Premium Concierge Captains to maintain documents and monitor supply inventory needed for day of events Submits work orders and maintenance requests to Operations Other duties as assigned Education / Qualifications: Bachelors Degree (B.B.A.) in business administration and/or other degree related to Public Relations and Hospitality and/or related experience is preferred Knowledge of Salesforce, Archtics, Word, Excel, PowerPoint, Photo Shop and Illustrator is preferred Knowledge of club and restaurant operations Must have the ability to work in a team environment and handle several projects at once and under pressure Must have excellent customer service skills, written and verbal communication skills, and organizational skills Ability to interact with high profile clientele and/or difficult guests in a professional manner at all times Physical Demands/Work Environment: The noise level in the work environment is usually moderate, however, during events; the noise level may be loud Will be required to work some evenings, weekends and occasional holidays Requires the ability to stand, walk, use hands to handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl and talk or hear and climb stairs up to 6 hours Requires the ability to lift and/or move up to 25 lbs

Job Tags

Contract work, Internship, Work at office, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Danella Line Services

Construction Truck Driver Class A - DLSI Job at Danella Line Services

 ...operate the following, 6 wheel, 10 wheel or tri-axle dumps, boom trucks, or equivalent. Load, unload, and dump as directed....  ...equivalent. Jack Hammers, Chop Saws, Tampers, Rollers, Vibratory Plates, Water Pump, Air Ventilator, Gas Monitors, basic hand tools. Work Schedules... 

NTT DATA, Inc.

Senior Pega Developer Job at NTT DATA, Inc.

 ...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Pega Developer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Pega Certified System Architect Pega Practice A group... 

Renviva Management Services, LLC

Dialysis PCT- Clinical Hemodialysis Technician Job at Renviva Management Services, LLC

 ...coworkers and support the well-being of the communities that sustain us.__** Certified Clinical Hemodialysis Technician/ Dialysis PCT Job description: Renviva is looking for energetic, patient and team focused Patient Care Technicians to join our unit! The Patient... 

Amazon.com Services LLC

Program Manager - AvSec Policy and Procedure , Aviation Security Job at Amazon.com Services LLC

 ...DESCRIPTION The Amazon Aviation Security (AvSec) team is seeking an enthusiastic, AvSec leader to join the team as the Program Manager (PM) - AvSec Policy and Procedure. In this role, you will be responsible for policy, standard, and procedure drafting and distribution... 

Copperhead Grille

Remote Junior Graphic Designer - U.S Candidate Only Job at Copperhead Grille

 ...We are seeking a Junior Graphic Designer with proven experience. We are looking for a designer to develop creative strategies and solutions for our clients. The designer works in conjunction with various members of the team on all design mediums, including but not limited...