Job Description

Senior Investigation and Resolution Specialist/ EO Consultant III

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Senior Investigation and Resolution Specialist/ EO Consultant III

Salary

$85,987.20 - $139,526.40 Annually

Location

390 Robert St. N St. Paul, MN

Job Type

Full-Time

Job Number

2025-00110

Division

Regional Administration

Department

Equity and Equal Opportunity

Opening Date

09/08/2025

Closing Date

9/22/2025 11:59 PM Central

• Description

• Benefits

• Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, regional parks and housing services.More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

We are currently seeking an EO Consultant III - Senior Investigator.

The Office of Equity and Equal Opportunity (OEEO) supports the role of the Metropolitan Council in its employment practices and business operations, to advance its mission and respect for equality, equity, inclusion, access, and diversity among its employees, customers, and the citizens of the seven-county metropolitan area.

How your work would contribute to our organization and the Twin Cities region:

The senior investigator works in the Office of Equity and Equal Opportunity (OEEO)in the Investigation and Resolution Unit (IRU). The position mainly reviews and evaluates employment and service-related customers' protected class complaints and conducts fact-finding investigation. In addition, the position supports the implementation of the Council's Affirmative Action/Equal Opportunity (AA/EO), Civil Rights, and Equity & Diversity objectives and initiatives through Council-wide training and providing guidance and consultation to Council employees.

Salary offer will be based on the final candidate's education, qualifications, our total compensation and benefits package and internal pay structures.

What you would do in this job

• Interview complainants, respondents, witnesses, and other individuals, and conduct site visits and review records of past practices.

• Act as a neutral party throughout investigatory process of protected class discrimination and harassment and related complaints to determine whether Council policies were violated.

• Prepare and submit fact-finding reports and participate in resolution to reports.

• Conduct training in all areas of protected class including, but not limited, to sexual harassment, ADA, and protected class harassment. Work in collaboration with the Manager in identifying training needs for supervisors, managers, and employees. Provides guidance and designs, develops and implements training as necessary.

• Build relationships across the Council emphasizing trust and respect as the basis for managing the complaint process and for conducting investigations.

• Perform duties related to public data requests and redactions.

• Support the Manager in managing process improvement initiatives.

• Attend conferences and training courses and participate on Council committees that further the work of OEEO.

• Performs other related duties.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of experience in the investigation of EEO, ADA, affirmative action or employment related to complaints and mediating conflict and completed education/degree field of study in social science, law, human resources, public administration or related field).

• High school diploma/GED with eight (8) years of experience.

• Associate degree with six (6) years of experience.

• Bachelor's degree with four (4) years of experience.

• Master's degree with two (2) years of experience.

• Juris Doctorate (JD) degree with one (1) year of experience.

Desired Qualifications - What additional skills and experience would be helpful in this job:

• Lead worker experience related to independently conducting protected class employment investigations.

• Experience analyzing and interpreting the Minnesota Government Data Practices Act.

• Effective written and oral communication skills to write clear and persuasive investigative reports and communicate policies, procedures, and testify in proceedings, and conduct training.

• Juris Doctorate (J.D.).

What knowledge, skills and abilities should you have within the first six months on the job:

• Knowledge of investigation techniques.

• Knowledge of Affirmative Action (AA)/ Equal Employment Opportunity (EEO) /Americans with Disabilities (ADA) requirements and other applicable civil rights and employment laws, regulations and court decisions.

• Knowledge of current case law on employment and labor law issues and trends.

• Knowledge of education and training concepts and transformative techniques related to equity.

• Skill in effectively conducting complex employment investigations including writing investigation reports.

• Skill in communicating effectively at all levels with management and employees in oral and written form.

• Skill in development of policy, procedure, and best practices with an equity lens.

• Skill in reviewing collective bargaining agreements.

• Skill in using computer technology and data analysis programs.

• Ability to analyze and find necessary information for investigations.

• Ability to write clearly and persuasively.

• Ability to interpret and apply laws, rules, and regulations.

• Ability to work cooperatively and collaboratively with others and foster effective working relationships.

• Ability to maintain confidentiality and professional relationships in dealing with sensitive, complex civil rights, legal and human resource issues and situations.

• Ability to work independently and prioritize workload to meet established deadlines.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

• We encourage our employees to develop their skills through on-site training and tuition reimbursement.

• We provide a competitive salary, excellent benefits, and a good work/life balance.

More about why you should join us!

Additional information

Additional information

Union: AFSCME Grade H

FLSA Status:Exempt

Safety Sensitive:No

Full Salary Range: $41.34 - $67.08/ hourly/ $85,987 - $139,526 annually

What your work environment would be:

You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites.

What steps the recruitment process involves:

We review your minimum qualifications.

We rate your education and experience.

We conduct a structured panel interview.

We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ+ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

• Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

• Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

• Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

• Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

• Well@Work clinic

• bus/rail pass valued at over $1200 per year

• parking at many job locations

• fitness centers at many job locations

• Employee Assistance Program

• extensive health and wellness programs and resources

  01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

• Yes

• No

  02

How did youfirsthear about this job opening?

• CareerForce Center

• Community Event/Organization

• Employee Referral

• Facebook

• Glassdoor

• Indeed

• Job Fair

• LinkedIn

• Metro Transit Bus Advertisement

• Twitter

• Website: governmentjobs.com

• Website: metrocouncil.org

• Website: metrotransit.org

• Website: minnesotajobnetwork.com

• Other

  03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

Please indicate your highest level of education completed:

• Juris Doctor (J.D.)

• Master's degree in business administration, public administration, social science, human resources, law or closely related field.

• Bachelor's degree in business administration, public administration, social science, human resources, law or closely related field.

• Associate's degree in business administration, public administration, social science, human resources, law or closely related field.

• High School Diploma/GED

• None of the above

  05

Please list the major(s) and minor(s) of your degree.

06

Select the number of years of experience you have in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work

• Less than one (1) year of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• One (1) year but less than two (2) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Two (2) years but less than three (3) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Three (3) years but less than four (4) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Four (4) years but less than five (5) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Five (5) years but less than six (6) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Six (6) years but less than seven (7) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Seven (7) years but less than eight (8) years of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• Eight 8) years or more of experience in employment investigations, diversity, equity, and inclusion (DEI), affirmative action (AA), and/or equal opportunity (EO) work.

• None of the above.

  07

Please check all you have experience in:

• Civil rights Laws

• Applying EEO, AA, ADA Regulations

• Applying Data Practices Act

• Conducting Investigations

• None of the above

  08

Describe your experience interpreting Civil Rights laws, and applying EEO, AA, and ADA regulations. Include your job title, organization, and the approximate size of the employer. If this does not apply write "N/A." If you type "See Resume," you will not receive credit for your response.

09

Describe your experience conducting investigations and responding to discrimination complaints. Include your job title, organization, and the approximate size of the employer. If this does not apply write "N/A." If you type "See Resume," you will not receive credit for your response.

10

Describe your experience with the Minnesota Government Data Practices Act. Include your job title, organization, and the approximate size of the employer. If this does not apply write "N/A." If you type "See Resume," you will not receive credit for your response.

11

Describe your experience as a lead worker related to independently conducting protected class employment investigations. Do not write "see resume." If this does not apply, write N/A. If you type "See Resume," you will not receive credit for your response.

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

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Job Tags

Hourly pay, Full time, Work at office,

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