Remote SaaS Engineer, Productivity and Collaboration Job at Dropbox, Remote

YUlmQnJRS0tGd1VhdGRyL3ZYeGZ1Q2Ntd1E9PQ==
  • Dropbox
  • Remote

Job Description

Role Description

We are seeking a SaaS Engineer to manage, optimize, and maximize value from Dropbox’s SaaS ecosystem. The ideal candidate has hands-on experience administering collaboration platforms (Google Workspace, Slack, Zoom, Dropbox), strong scripting/automation skills, and a curiosity for exploring new features and AI capabilities. You will help ensure SaaS platforms are secure, scalable, and fully leveraged, enabling Dropboxers to get the most out of their tools.

Responsibilities

  • Administer SaaS platforms: user management, security, permissions, workflows, integrations.
  • Proactively evaluate new SaaS features and run pilots/adoption programs.
  • Measure and report on adoption and usage trends across collaboration platforms.
  • Identify opportunities to leverage AI, automation, and integrations for smarter collaboration.
  • Troubleshoot and resolve SaaS-related incidents, documenting best practices.
  • Deliver documentation, training, and communication to drive user enablement.

Requirements

  • 5+ years experience administering enterprise SaaS platforms (Google Workspace, Slack, Zoom, Dropbox preferred).
  • Experience with automation/scripting (Python, Bash, PowerShell, AWS Lambda).
  • Familiarity with SaaS APIs, integrations, and CI/CD pipelines.
  • Strong analytical skills for usage data, adoption metrics, and feature impact.
  • Excellent troubleshooting, problem-solving, and cross-functional communication skills.
  • Ability to work independently and cross-functionally, with clear communication to both technical and non-technical stakeholders.
  • Strong documentation skills, with experience maintaining knowledge bases, SOPs, and onboarding guides

Preferred Qualifications

  • Certifications in Google Workspace or Slack administration.
  • Experience with SaaS adoption programs and driving user engagement.
  • Familiarity with AI/ML-powered SaaS features.
  • Background in SaaS spend optimization and vendor management.

Compensation

Poland Pay Range150 000 zł—202 000 zł PLN

Jobicy JobID: 131211

Job Tags

Remote job, Full time,

Similar Jobs

Bestow

Senior Financial Analyst Job at Bestow

 ...are on a mission to increase financial stability for everyone. Bestow...  ...self-motivated Senior Financial Analyst to join our Strategic Finance...  ...precision ~ Extraordinary work ethic and commitment to Bestow...  ...wellbeing ~ Flexible work-from-home policy and open to remote ~... 

Cory Pack - State Farm Agent

Receptionist - State Farm Agent Team Member Job at Cory Pack - State Farm Agent

 ...and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.... 

Abbtech

Computer Technician Job at Abbtech

 ...Hello!ABBTECH Professional Resources and our partner Dell, are looking for aComputer Technicianfor a project inSaint Augustine, FL. If you or someone you know is interested, please apply with your most updated resume and will follow up with you to make this a... 

PwC

Oracle CX Cloud Implementation Consultant - Manager Save for Later Remove job Job at PwC

 ...you need to lead and deliver value at this level include but are not limited to:...  ...Working experience with Oracle CX: Sales Cloud, Commerce Cloud, Service Cloud - Understanding...  ...PwC does not intend to hire experienced or entry level job seekers who will need, now or in... 

Firefly Aerospace

Learning Experience Designer Job at Firefly Aerospace

 ...Join Fireflys Learning & Development Team Were looking for a Learning Experience Designer who thrives at the intersection of creativity and impact. Youll bring stories to life, design learning that sticks, and facilitate moments that spark transformation. Whether...