Job Description

For the past 10 years, Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth and have been overly committed to providing our customers with the industry-leading safety, comfort and independence they deserve. As the nation’s top walk in tub/shower company, our products are made to the highest manufacturing standards available, and our customer service is unmatched. We call it the Safe Step Difference.

If you’re considering investing in your future, look no further to find out why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members that have a natural desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best, to give our best, to those deserving of the same.

Our Installation Associates deliver, install, and remove a wide variety of appliances in commercial and residential settings. We are a family friendly company offering a great work/life balance, excellent benefits, full company-paid training, and a variety of career paths.

The PERKS of working for Safe Step Walk In Tub:

• Competitive compensation.
• Incentive bonus potential.
• Safe Driver incentive.
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match.
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs.
• Associate discounts.
• Community involvement opportunities.
• Opportunities for growth and advancement both professionally and financially.

Responsibilities:

• Able to perform basic appliance installation and possess the desire to learn custom appliance installations - training provided.
• Driving to city/county municipalities and working in the Building and Safety department to expedite construction permits.
• Ensure accuracy on paperwork, communicating with the permit and construction department, and process applications through online portals.
• Interact expertly and courteously with builders, designers and on-site customers – you take care of a vast array of customers.
• Meet with building and safety inspectors at customer’s homes for onsite inspections for bathroom remodels.
• Be responsible for providing driver duties and responsibilities.

Qualifications:

• 1+ years of experience in construction or appliance installation is preferred.
• Experience with Microsoft Word, Excel, and managing emails.
• Ability to communicate effectively and troubleshoot in the field
• Valid state issued license is required.
• Must be at least 18 years of age.
• Ability to deliver “white glove service” to customers. Excellent customer service skills are a must!
• Mechanical skills and willingness to learn.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.

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