Customer Success Representative Job at Team Architects, Remote

YVliTnF3dUNGd1FYc2RQNHZuQlFzeWNoeFE9PQ==
  • Team Architects
  • Remote

Job Description

Location:  Remote (Company HQ in San Antonio, TX)
Compensation:  $50,000-$60,000/year + Monthly Bonuses + Benefits
Job Type:  Full-time | Remote

About TurboPass:
TurboPass is a fast-growing automotive fintech company helping dealerships and lenders streamline the deal verification process. We are dedicated to providing cutting-edge technology solutions that increase transparency, improve compliance, and enhance the customer experience.

*Candidates must be bilingual in Spanish and English*

Position Summary:
We are looking for a motivated and detail-oriented  Client Success Representative (CSR) to join our team. In this role, you’ll be the main point of contact for our dealership clients—guiding them through onboarding, training, and ongoing usage of the TurboPass platform. You’ll play a key role in ensuring clients maximize the value of our tools while building strong, lasting relationships.

Requirements

Key Responsibilities:

  • Conduct onboarding and training sessions for new dealership accounts
  • Educate clients on how to use the TurboPass dashboard and integrated platforms
  • Support clients via phone, email, and virtual meetings
  • Proactively manage account activity and ensure proper product usage
  • Document all communications and activities in HubSpot
  • Communicate product value and identify success stories for SoTellUs and Google Reviews
  • Help drive product adoption and usage to meet success metrics

Qualifications:

  • Experience in  account management client success , or  sales
  • Must be bilingual in Spanish and English (both spoken & written)
  • Strong communication and relationship-building skills
  • Self-starter with the ability to work independently in a remote environment
  • Highly organized with attention to detail
  • Proficient in CRM tools (HubSpot preferred)

Preferred Experience (a strong plus):

  • Automotive dealership or auto finance industry experience
  • Experience as a  lender representative working with dealerships

Benefits

What We Offer:

  • Base salary of $50,000-$60,000 per year
  • Monthly performance-based bonus
  • Full benefits package
  • Work-from-home flexibility
  • Opportunity to grow with a rapidly scaling fintech company

Join the TurboPass Team
If you're passionate about client success and want to be part of a dynamic, growing team— apply today!

Job Tags

Remote job, Full time, Work from home,

Similar Jobs

Romeo's Pizza

Pizza Chef/Phone Associates Job at Romeo's Pizza

 ...Romeos Pizza In-Store Positions Available! Romeo's Pizza in Elyria is now hiring for all positions. We are looking for energetic people who are customer service champions to become part of our team. We have Full and Part time hours for inside team members. Day... 

Warren Transport, Inc.

CARRIER REPRESENTATIVE Job at Warren Transport, Inc.

SUMMARY The Carrier Representative is responsible for working with our network of trusted 3rd party carriers to haul our customers freight. This includes but is not limited to negotiating rates, booking trucks on available loads, tracking load progress and communicating... 

RECAP

Certified Peer Recovery Advocate Job at RECAP

 ...s treatment or recovery plan. This role involves facilitating outreach, developing recovery plans, teaching effective coping habits,...  ...treatment and commitment to recovery. Connect patients to community-based recovery supports consistent with treatment, recovery, and... 

Bedford Stuyvesant Family Health Center

Health and Wellness Coach Job at Bedford Stuyvesant Family Health Center

 ...will be instrumental in improving the health outcomes of our community members through personalized coaching and guidance. As a Health...  ...health education and awareness in the community through outreach activities. Requirements: Passion for promoting health and... 

Ptw

3D Environment Artist - Talent Pool Job at Ptw

 ...Ghostpunch Games, part of the PTW family, we collaborate with industry-leading studios to deliver high-impact projects. As a 3D Environment Artist , you will play a key role in crafting visually stunning and immersive environments for AAA-quality games. Your ability to...