Job Description

We’re currently hiring an Entry-Level Client Service Representative to join our growing team. In this role, you'll serve as the first point of contact for clients, helping answer questions, provide information, and ensure a positive experience from start to finish.

Whether you’re a recent graduate or looking for a career change, this is a great opportunity to build valuable skills in customer service, communication, and client relations. Full training is provided—no prior experience required.

Key Responsibilities:

• Client Interaction: Greet and assist clients in-person or by phone, providing accurate information and helpful support.

• Problem Solving: Address client concerns or questions promptly and professionally, escalating issues when necessary.

• Product/Service Knowledge: Become familiar with the services or products we represent to confidently answer questions and guide clients.

• Documentation: Maintain accurate client records and log interactions as needed.

• Team Collaboration: Work closely with other team members and supervisors to ensure a high standard of service.

• Follow-Up: Support follow-up communication to ensure client satisfaction and retention.

Qualifications:

No prior experience is needed—we’re looking for individuals who are dependable, people-oriented, and eager to learn.

You’re a strong candidate if you:

• Are friendly, approachable, and professional

• Communicate clearly and confidently

• Enjoy helping others and solving problems

• Can handle multiple tasks while staying organized

• Work well in a team environment

• Are open to feedback and career growth

• Are punctual, reliable, and detail-oriented

What We Offer:

• Paid Training: Learn everything you need to succeed in the role

• Weekly Pay: Consistent base pay with additional bonuses based on performance

• Growth Opportunities: Clear path to advancement into senior client service, team lead, or management positions

• Supportive Culture: Join a positive, team-driven workplace

• Transferable Skills: Build communication and service skills that can open doors across multiple industries

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